| Q: | Can artnewyork.com help me form a contemporary art collection? |
| A: | Yes, our experts will help you with your selection of art based on your interests and what you would expect to spend on art each year. To get started with this service, send an e-mail to artnewyork@artnewyork.com indicating your phone # and e-mail address. |
| Q: | Will my collection purchased through artnewyork.com appreciate in value? |
| A: | We don't sell art as an investment, but historically most of the best contemporary art holds or exceeds its value over time. |
| Q: | Can any artist put their work on artnewyork.com? |
| A: | No, artists are carefully selected based on their skills and their relevance to contemporary culture. |
| Q: | Can I pay for a painting in installments? |
| A: | Yes, a painting may be paid for in three installments in monthly payments by check. Send e-mail to artnewyork@artnewyork.com and indicate the painting and its item # to be purchased and send check to Artnewyork.com, 3 Crosby Street 2nd floor, New York, NY 10013 |
| Q: | If I'm not satisfied with my purchase, what should I do? |
| A: | Unlike the auction sites that have a high level of
dissatisfaction, artnewyork.com wants our customers to be happy with their purchase.
Artnewyork.com realizes it is difficult, sometimes, to accurately judge a work of art from
an image on a screen. We want to assure our customers that while we do not want curiosity
sales, we will allow you to return a work in its original condition for a refund if it
does not meet your expectations. Please contact artnewyork.com within three days at artnewyork@artnewyork.com and specify the item # of the work to be returned. The buyer will be responsible for the return shipping and insurance costs. If possible return in the box you received the work in. We recommend you live with the work for three days before you return it. Please buy with confidence that your work of art will meet or exceed your expectations. |
| Q: | Does artnewyork.com guarantee what you sell? |
| A: | We guarantee the authenticity of the artist, designer
and manufacturer of each object we offer for sale and will refund in full the amount paid for any object that does not meet this criteria. |
| Q: | What if the transportation carrier damages the object, what should I do? |
| A: | Inform artnewyork.com immediately at artnewyork@artnewyork.com and return the object to 3 Crosby Street, New York, NY 10013 using the box and packing you received it in. |